Powerful Features
Everything you need to reduce churn and increase customer retention — built into one intelligent platform.
What Keeva Can Do
A complete solution for identifying, analyzing, and preventing customer churn
Real Time Prediction
Predict churn before it happens
Our ML engine scores every customer in real time using 150+ behavioral signals — the moment behavior changes, you know. Outputs a churn probability (0–100%) plus the top 3 risk drivers, and integrates with your existing CRM via webhook or REST API in minutes.
Customer Segmentation
Group smarter, act faster
Automatically clusters your customer base into behaviorally coherent segments using K-Means and hierarchical clustering — built from usage patterns, contract value, support history, and engagement score, not just demographics. Export to Salesforce, HubSpot, or CSV instantly.
Advanced Analytics
Dashboards that actually answer questions
12 pre-built retention dashboards cover cohort analysis, funnel drop-off, feature adoption heatmaps, and renewal forecasts — plus an unlimited drag-and-drop report builder. Every chart supports drill-down, and scheduled email digests send key metrics to your team automatically.
Enterprise Security
Bank-level protection, zero compromise
End-to-end AES-256 encryption, TLS 1.3 in transit, and full compliance with GDPR, SOC 2 Type II, and ISO 27001. Customer-managed encryption keys via AWS KMS or Azure Key Vault, with data residency options across US, EU, and APAC regions.
Fast Integration
Connected in minutes, not months
60+ pre-built connectors for Salesforce, Stripe, Intercom, and more — most integrations are live in under 30 minutes via OAuth 2.0. Full REST & GraphQL API with SDKs for JavaScript, Python, Ruby, and Go. Enterprise plans include a dedicated integration engineer.
Automated Actions
Engage at-risk customers automatically
Build no-code multi-step workflows that trigger personalized emails, Slack alerts, or CRM tasks the instant a churn score crosses your threshold. Personalization tokens pull in usage stats and risk drivers directly into messages, and native A/B testing lets you optimize every playbook.
Ready to Reduce Customer Churn?
Join thousands of companies using Keeva to predict and prevent customer churn with AI-powered insights.